Phone
Weekdays 09:00 - 18:00
Frequently Asked Questions
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What are the fees for the Pickup service?
Pickup is free to use by default. You can choose a Pro plan for access to advanced AI features and more. However, Pickup will never charge fees for pickup or delivery orders.
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New User: How do I register a multilingual menu?
Introducing our AI-powered automatic menu translation feature! Simply register your menu with a photo or text, and create translated menu pages in over 10 languages in just 3 seconds. Effortlessly create multilingual menus without complex manual translation.
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Will I be charged a fee for creating a store page, similar to other platforms?
No. Pickup *does not charge any fees* for pickup/delivery orders generated through your store page. Compared to paying 10-15% fees on other platforms, Pickup allows you to secure significantly more profit for your store.
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How to Calculate and Manage Menu Costs
Automatically calculate the cost of each menu item based on ingredient prices, recipes, and menu composition. Analyze cost fluctuation trends to help improve profitability. Also, receive a daily CFO briefing summarizing business performance for efficient cost management.
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What are the key differences between table ordering systems like T-Order and Pickup?
In addition to table ordering, Pickup generates multilingual menus in 3 seconds with AI translation and charges absolutely no commission fees on orders. Plus, automatic SEO optimization effectively attracts foreign tourists.
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How much can you save on fees by using pickup instead of Baedal Minjok?
Unlike Baedal Minjok, Pick Up charges **no fees whatsoever** on pick-up/delivery orders. This allows you to secure more profit without the platform fee burden incurred on Baedal Minjok.
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I'm not tech-savvy. Can I use Pickup right away without complex setup?
Don't worry! Pickup offers a highly intuitive interface, allowing you to create a store page instantly without complex settings. Furthermore, it supports automatic SEO optimization, enabling you to promote your store without technical difficulties.
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Is Pickup compatible with existing POS systems?
Currently, Pickup does not directly support POS (Point of Sale) system integration. However, you can efficiently manage in-store order processing through Pickup's real-time Kitchen Display System (KDS), and all data is stored in the cloud, allowing you to download it as an Excel file and integrate it with your existing POS data at any time. We are also continuously reviewing POS integration functionality.
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Do customers need to install a separate app to place orders?
No, your customers do not need to install a separate app to use the Pickup service. Pickup provides a unique subdomain-based web page for each store (e.g., store.pick-up.kr), allowing customers to conveniently view the menu and place orders directly via QR code scan or link.
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Is My Business Showing Up on Google Search?
Automatically generate your store page and optimize it for Google SEO. Input your menu, business hours, and other information to increase your visibility in Google search results. Multilingual menu support is especially effective for stores in tourist-heavy areas.